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Node - #activity#transfer_human_agent

  • For Xmind ChatTree, the first line of the node content must be "#activity#transfer_human_agent", and then no other lines of content are needed, such as: 
    #activity#transfer_human_agent
  • For Python ChatTree, the first parameter of chattree.create_node() must be "#activity#transfer_human_agent", and the second parameter dict is empty, such as: 
    xxx_node = chattree.create_node("#activity#transfer_human_agent", {})
  • Transfer the dialogue to a human agent (this node just terminates the dialogue and lets the API return the corresponding information to prompt the API caller that the dialogue should be transferred to a human agent), But if the "#start#" node's "allow_transfer_human_agent" attribute value is negative, it will not be transferred
  • Note: During the dialogue, if the user explicitly requests transferring to a human agent and the "#start#" node's "allow_transfer_human_agent" attribute value is true, the system will also automatically transfer to a human agent (no need to specifically set this node in the ChatTree)
  • "911" ChatTree example in "ChatTree Examples" has this node